- Question : Can I view from different phones at a same time?
- Answer : Yes, multiple users can see the camera at the same time.
- Question : Can I view my camera from mobile and laptop?
- Answer : Sure, the camera is supported for windows, android & iphone.
- Question: What can I do if the SD card cannot be connected and the camera does not light up?
- Answer : SD card should be formatted. Connect to the hotspot to reset the camera.
- Question: Battery Life?
- Answer : 3+ Hours straight.
- Question : How long does it take to charge?
- Answer : Approximately 1-2 Hours.
Question : How do I charge the camera?
Answer : We also provide USB cable with the camera, so you can charge the camera through USB cable.
- Question : Where does my order shiip from?
- Answer : Our warehouse is located in California and Georgia USA.
- Question : When will I get Tracking Number and how?
- Answer : Once we fulfill your order (1-2 Days) you will receive an email or sms about the tracking details.
Question : When will I Receive my order?
Answer : Approximately 4-7 days from fulfillment is done (In Peak time It can take 4-12 days).
- Question : Where will be the data stored?
- Answer : you can save the data on Google Cloud or SD cards.
- Question : How to solve the problem when I receive the wireless network that cannot be released completely?
- Answer : First,be sure the battery is fully charged, press the red/blue light on/off, and then press and hold the mode. Just wait for the red light to appear.
- Question : Suddenly the power is dead, will the video be lost?
- Answer : No, In this case the camera will store the data and once its charged the camera will start working again automatically.